Payment and Taxes
All our prices include UK VAT at 20%
When you checkout you will be given the following payment options:
PayPal
This option will allow you to pay by credit or debit card even if you don’t have a PayPal account. You will be directed to the PayPal website to make the payment and they will deal with the transaction. You will not need to type your card details into our website and we will never see them.
Bank Transfer
Please note goods will not be despatched until the transfer has been completed.
For Transfers Within the UK:
Bank: Yorkshire Bank
Account Name: S & G Allen t/a Sue’s Curios and Collectables
Account Number: 64754235
Sort Code: 05-03-68
For International Bank Transfers:
IBAN: GB39YORK05036864754235
BIC: YORKGB21368
Cheque
Available to the UK VAT zone only. Cheques must be in pound sterling and made payable to Mrs Sue Allen.
Shipping Information
We aim to post all parcels the next working day after an order is received.
U.K. delivery is usually within two days of despatch, however this cannot be guaranteed.
Overseas orders can take up to 20 days from day of despatch.
U.K. Mainland
Items posted with in the U.K. are charged at cost.
The maximum postage for large parcels is £15.00
We use either the Royal Mail First Class Recorded or the Parcelforce 48 Hour Recorded Service.
Outside The U.K.
Items posted outside the U.K. are sent by Royal Mail – Airmail Small Packet if under 2KGS.
Items over 2 kg’s are sent Parcelforce – Worldwide International Standard.
Postage is charged at cost and depends on the weight.
Please Note we only charge in sterling. It is your own Bank that converts it to your own currency.
Returns Policy
Please inform us as soon as reasonably possible, usually within 7 days of receipt if the item is damaged.
All products sold on this site are subject to the distance selling regulations. For non faulty items you have the right to cancel your order, within 14 working days of receipt of goods.
However if an order has already been despatched it is up to you to return the goods in the same condition as we sent them.In such circumstances we are not responsible for return postage.Any necessary refund not including outward postage will then be given.Non faulty items are subject to a 10% restocking fee.
If you are not in to receive a parcel and it is returned to us you are responsible for the cost of resending.
Nothing in these conditions will reduce your statutory rights relating to faulty or miss-described goods. For further information about these rights contact Consumer Direct, your local authority Trading Standards Service or Citizens Advice.
Privacy Policy
Sues Curios & Collectables do not disclose buyers’ information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. Data collected by this site is used to:
a. Take and fulfil customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes